FAQ's

I placed multiple orders.  Will you combine shipping?   

Negative.  My local USPS has requested I combine orders into fewer boxes if possible.  Doing this makes our packaging process slower as there is a higher risk for mistakes.  Our bows are READY TO SHIP meaning they will ship with 2-4 business days.  In order to get these packages out in the above time frame, we do not combine shipping even if your orders are combined into one package.

Our $5.99 ship fee does not cover the entire shipping expense.  When two or more orders are placed within the same business day, we will upgrade the shipping to priority should we combine your orders into one package.  NO REFUNDS.  I mean - HEY!  You get your packages quicker AND there is insurance on your package should it become lost or stolen.

Should this become an issue in the future, we will raise the hair bow and shipping prices to cover the extra shipping day(s) expense for our employees. 

 

Your bows are G O R G E O U S … but will they last?

GIRL!  It's not just a hair bow around here, we take it serious!  Each bow is handmade, hand sewn, and created with the highest quality materials!  We pride ourselves on the quality and durability of our designs. We want your little drama queen to wear our bows over and over again!

 

How soon will my order ship?

Unless noted, all of our bows are READY TO SHIP {oh yeah!].  Our current process time is 2-4 business days, and then your bows will be mailed {in a box} via USPS First Class.  Once shipped, you will receive a confirmation email with a tracking number and should expect to receive them within 3-5 business days.  Oh, and it is totally ok to stalk your mail lady/gent!  We would too. 

 

Do you ship internationally?

Currently we ship anywhere in the US as well as Canada, but we are working to expand our shipping internationally. 

 

Can I pick the orientation of the bow? 

All alligator clips will open to the RIGHT.  However, should you cart a custom order, you may request that we attach the alligator clip in the opposite direction {left side}.  

 

Do I need to create an account before checking out?

Yes!  An account ensures you will have easy access to your order status, resourceful tools AND it helps us provide a fast and easier checkout process.    

 

 What type of clips are on the bows?

It depends on which size bow you are interested in purchasing.  For sizing and clip information, please check out our SIZING INFORMATION.  

 

Can I get barrettes/french clips instead of alligator clips?

In order to offer READY TO SHIP bows, the clips will need to be attached beforehand.  Should you prefer a barrette, we will honor that request should you score/cart a CUSTOM ORDER.     

 

Ok, I'm obsessed!  How can I place a custom order?  

Custom Order spots will be available from time to time.  They will be released on the website with a price tag of $10.00, which will later be credited to your order total.  Custom orders may have quantity limits as they are more time consuming.  You may purchase up to ten (10) solid colored hair bows, two custom hair bows, or one Mascot/Team hair bow. 


What payment options do you accept?

We accept American Express, Discover, MasterCard and Visa debit/credit card payments as well as PayPal. We do not accept cash, personal checks, money orders, direct bank transfers or multiple forms of payment.

 

Will I be charged sales tax on my order? 

If you're shipping your order to a Mississippi address, applicable sales tax will be added automatically.


How much is Shipping?

Shipping is calculated at checkout based on the weight of your bows and your location.  The minimum shipping charge is $4.99.

 

Are your bows sewn or glued?

All of our bows are hand sewn with thread and the knot is glued to the center of the bow and around the bow.  {unless your Hulk Hogan, you can't pull them apart}

 

Do you offer local pickup?

Due to the amount of local traffic, we do not offer local pickup and do not have a retail storefront at this time.  

Size Info

 

KATE BOW - Named after our very own tween drama queen, Sara Kate, this bow is a Royal Mae Co. original design.  With three layers of fun, it is such a stand out piece.  This hand sewn bow is constructed out several sizes of ribbon and is approximately 5" in size.   An alligator clip {with teeth} is attached.  

MINI REMIE - Named after our very own drama queen, Remie Claire, this bow is a crowd favorite.  This hand sewn, hand tied bow is constructed out of 1.5" ribbon and is approximately 3" in size!  A regular alligator clip {no teeth} is attached!      

BOW TIE - Silly boys, bow ties are for GIRLS!  Originally and formally known as a TOT, we decided we'd start calling it exactly what it is - a Bow Tie.  Whether you have a newborn, a small bow lover, tomboy or tween, they are sure to make a statement while wearing one of these perfectly sized beauties.  This hand sewn bow is constructed out of 2.25" ribbon and is approximately 3" in size.  A longer, regular alligator clip {no teeth} is attached!  

OVERSIZED BOW TIE - When our classic bow tie isn't big enough, it is time for an upgrade.  This hand sewn bow is constructed out of 3" ribbon and is approximately 4" in size.  A longer, regular alligator clip {no teeth} is attached!

CLAIRE - Are you obsessed with pigtails but you aren't crazy about her wearing two bows, the Claire is calling {her} name.  Throw it in front of a single pony or pigtail for a fun, unique look.  Our Claire Bow is made up of a Pinwheel Bow front and a Bow Tie back topped off with our signature knot!   It may be small, but oh how it makes a statement.

MINI SET - Two bows are better than one! If {she} likes to rock pigtail braids, double bubble braids, or any other double pony hair style, the MINI SET is IT. Our Mini Set consists of two 3.5" bows.  

PLEASE NOTE:  Each bow has a black seamless elastic pony "O" attached.   

 CLASSIC BOWS - Our boutique styled bows are offered in five sizes.  Our 3" classic is made up of 1.5" ribbon and is what we consider "doll sized".  This is a great option for a newborn.  4" Reg. is made up of 1.5" ribbon.  Our 4" LiL' Jumbo, 5" Jumbo, and 6" Jumbo are made up of 2.25" ribbon.  Lastly, our newest size, the 7" Mighty, is made up of 3" ribbon.  An alligator clip {WITH teeth} is attached.  These hand sewn bows are uniquely our own due to three factors:

1.  Our infamous flap up in the back gives the bow a fuller, and unique look!  Before Pamela Marshall introduced a "flap up" bow style, bows were always sewn with no ends visible or the end was cut down and usually worn with a slant in the front. Now, we have started a trend.  Everybody is doing it.  Just know we were "the originals".  

2.  The cut.  These bows are cut with just the right amount of length on the flap and heat sealed perfectly to prevent fraying.  Leaving too much length on the flap, looks silly and it may cause the flap to fall forward.  Not enough length makes the bow look like it's missing something.        

3. The knot.  Ours are perfectly proportionate and just plain PRETTY!  

DOUBLE - If your a #bowbiggohome type of girl, then we have something for you!  Our double is a unique, one of a kind creation you can only find here at Royal Mae Co.  Offered in a 5" size, these hand sewn doubles are a showstopper!  Oh, and our double {the original #doubleup} has a unique, ONE OF A KIND, no one else out there has done it, unique spin that will sure satisfy your BIG BOW obsession.

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Though we are often imitated, we are never duplicated because no one can make a bow like Pamela Marshall can.  Our Motto: 

"If you want to be original, be ready to be copied". - Coco Chanel